Accessibility Statement

THICKRIM LLC is committed to making our websites, digital services, and online experiences accessible and usable for as many people as reasonably possible.

We believe websites should be clear, navigable, readable, and usable across devices, browsers, assistive technologies, and input methods.

Our Accessibility Goal

Our goal is to maintain a website experience that aligns with commonly recognized accessibility practices, including relevant portions of the Web Content Accessibility Guidelines (WCAG).

We aim to support:

• Keyboard navigation
• Clear page structure
• Readable typography
• Sufficient color contrast
• Descriptive links and buttons
• Alternative text for meaningful images
• Form labels and helpful error messages
• Responsive layouts
• Logical heading order
• Compatibility with common assistive technologies

Ongoing Effort

Accessibility is an ongoing process. Websites, browsers, devices, plugins, third-party tools, and content change over time.

We regularly review our website and digital materials to identify opportunities for accessibility improvements.

When we find accessibility issues, we work to address them in a reasonable timeframe based on severity, technical feasibility, available resources, and the nature of the issue.

Third-Party Content and Services

Our website may include or link to third-party content, tools, embeds, plugins, maps, videos, forms, analytics tools, payment platforms, scheduling tools, social media platforms, or other external services.

We do not fully control the accessibility of third-party platforms or content. However, where practical, we try to select and configure third-party tools in a way that supports accessibility.

Known Limitations

Although we work to maintain an accessible experience, some areas may not be fully accessible at all times.

Potential limitations may include:

• Third-party embeds or widgets
• Older content or archived materials
• PDFs or downloadable files
• User-generated or client-provided content
• Social media embeds
• Video or audio content without captions or transcripts
• Third-party forms, scheduling tools, maps, or payment systems
• Browser, device, or assistive technology compatibility differences

We continue to improve these areas where practical.

Feedback and Assistance

If you experience difficulty accessing any part of our website or online services, contact us and describe the issue.

Please include, if possible:

• The page URL
• A description of the problem
• The device and browser you are using
• The assistive technology you are using, if any
• Your preferred contact method

We will review the issue and make reasonable efforts to provide the information, service, or functionality in an accessible alternative format.

Contact

THICKRIM LLC Accessibility Contact: accessibility@thickrim.com General Contact: contact@thickrim.com Support: support@thickrim.com Phone: (847) 496-0013 Website: thickrim.com/contact

No Legal Admission

This Accessibility Statement is provided to describe THICKRIM’s accessibility efforts. It is not intended as a legal admission, representation, warranty, or certification of full compliance with any specific accessibility law, regulation, or standard.